Contact

1090 Keeler Road
Berkeley, California 94708
United States

T: +1 510 508-4788
E: gingercaftan@gmail.com

Wholesale Inquiries

Please email us at ginger caftan.com to get the password to our wholesale ordering page. Wholesale orders must meet our $500 minimum per order.  All wholesale orders may not be returned but may be exchanged within 7 days of receiving the items.

Shipping

We will ship to you via U.S.P.S. Priority Mail within 5-7 business days.

Sizing

Our knee length dresses come in 5 sizes: XS, S, M, L and XL.  Due to the style and oversized nature of the garment, our dress fits a range of sizes.  Size XS fits a U.S. size 0-2.  Size S fits a U.S. size 4-6. Size M fits a U.S. size 8-10. Size L fits a U.S. size 12. Size XL fits a U.S. size 14.

Our long caftan comes in two sizes S/M and M/L.  This dress has side slits at the bottom making it easy to pull on over your booty and hips.  The size S/M fits a U.S. size 0-8 and a M/L fits a U.S. size 10-14.

Return Policy

Items may be returned within 10 days of receipt for a full refund of the cost of goods. Returned items must be unused, unworn, and in perfect condition. Once we receive your return, we will contact you via email to confirm that your refund has been processed towards the credit card used in your transaction.  Shipping fees are non-refundable and customers are responsible for return shipping charges.

If you wish to make an exchange, please just place a new order online and return your original item/s separately.

Please return your goods to:
Nan Mervin
1090 Keeler Road
Berkeley, CA 94708

Please note that we do not accept liability for shipping loss or damage of returned goods. It is advised that you send your return via a trackable service. 

sale items:
Merchandise purchased ‘on sale’ is considered final and cannot be returned or exchanged.

Terms of Service

Ginger reserves the right, at any time, to modify, alter, or update the Terms and Conditions.

All pricing displayed on this site is quoted in U.S. dollars.

Please note that while we have tried to accurately represent the color of products, the the actual colors you see will depend on your monitor and may not be accurate. You can always email us if you care for any further product description.

All sale items are a final sale.

All special orders and items made to order are a final sale.

Privacy Policy

Ginger will not disclose your information to other organizations or third parties. Any personal information that you provide is confidential and used to process your order. We might use your information to contact you about new products and special promotions. If you would prefer to have your name removed from our mailing list, please email us at gingercaftan@gmail.com.

Client financial information is furthermore protected with industry-leading security and fraud prevention offered through Stripe, the online facilitator for our payment processing.